Leadership Lens #5: The Four Generations of Not Knowing
“I don’t know.” Four simple words. Uttered a million times a day across office hallways, Slack threads, and meeting rooms. On paper, it’s a neutral phrase neither offensive nor dramatic. Yet in today’s multi-generational workplace, it’s anything but neutral. Depending on who hears it, “I don’t know” can signal curiosity, avoidance, inadequacy, or calm pragmatism. Put four […]